The Ocean Bomb Official Store reminds you to stay alert and beware of fraudulent phone calls, text messages, emails, and suspicious links. To protect your personal information and transaction security, please read the following anti-fraud notice carefully.
1. Ocean Bomb Will Never Ask You to Operate an ATM or Online Banking
The Ocean Bomb Official Store will never ask you to operate an ATM, use online banking, cancel installment payments, cancel duplicate charges, set up a security account, or provide financial account information for any reason.
If you receive a call from someone claiming to be customer service, a bank, logistics provider, or platform representative and asking you to operate an ATM or online banking, please do not follow the instructions and hang up immediately.
2. Do Not Provide Personal or Financial Information
Please do not provide your credit card information, bank account details, online banking username or password, verification codes, one-time passwords, ID number, or any other personal information to unknown callers, text messages, or suspicious websites.
The Ocean Bomb Official Store will never request your full credit card information, bank account password, or verification code by phone, text message, or social media message.
3. Beware of Suspicious Calls and Messages
Fraudsters may pretend to be customer service representatives, banks, logistics providers, or e-commerce platforms. They may claim that there is an order issue, payment failure, duplicate charge, incorrect installment setup, or delivery problem, and ask you to follow certain instructions.
If you receive suspicious phone calls, text messages, emails, or unknown links, please do not click any links, reply with personal information, or follow the instructions provided.
4. Confirm Information Through Official Channels
If you have any questions regarding your order, payment, delivery, or account information, please contact us through the official customer service channels provided on the Ocean Bomb Official Store website.
Please do not trust information from unofficial sources.
5. Protect Your Account and Password
Please keep your member account and password secure and do not share them with others. We recommend changing your password regularly and avoiding the use of the same password across multiple websites to reduce the risk of account theft.
6. What to Do If You Suspect Fraud
If you receive a suspicious call or message, please stay calm. Do not provide any personal or financial information.
If you are in Taiwan, you may call the 165 Anti-Fraud Hotline for verification and assistance.
If you have already provided information or completed a transfer, please contact your bank, the police, or the relevant authorities immediately for assistance.
7. Ocean Bomb Official Store Reminder
Please stay alert. Any request asking you to operate an ATM, use online banking, provide verification codes, transfer money, or provide full credit card information may be a scam.
The Ocean Bomb Official Store values consumer transaction security. If you have any questions, please contact us through the customer service channels provided on this website.
