Welcome to the Ocean Bomb Official Store. By browsing this website or placing an order through this website, you acknowledge that you have read, understood, and agreed to the following Terms and Conditions. Please review them carefully before making a purchase.
Product Information
The product information, images, prices, specifications, ingredients, expiration dates, and promotional details displayed on this website are for reference and shall be subject to the product page and the actual product labeling.
Product images may vary slightly due to lighting, screen display settings, or staged photography. The actual product, packaging, and labeling shall prevail.
Order Confirmation
After you complete the ordering process, the system will automatically send an order confirmation notice. However, the order shall be deemed confirmed only after payment is completed, stock availability is verified, and the store proceeds with shipment.
If an order cannot be fulfilled due to out-of-stock items, incorrect pricing, payment issues, or other reasons beyond the control of the store, the store reserves the right to cancel the order or contact the customer to arrange an appropriate solution.
Payment
Available payment methods shall be subject to the options displayed on the checkout page. Customers are responsible for ensuring that all payment information is accurate and complete.
If an order cannot be completed or shipment is delayed due to incorrect information or payment failure, the customer shall be responsible for any resulting consequences.
Shipping and Delivery
Shipping methods, delivery areas, shipping fees, and estimated delivery times shall be subject to the information displayed on this website and the checkout page.
Actual delivery times may vary due to logistics arrangements, holidays, weather conditions, force majeure events, or other unforeseen circumstances. The store will do its best to assist with tracking and handling related matters.
Returns and Exchanges
In accordance with applicable consumer protection regulations, customers are entitled to a seven-day appreciation period after receiving the product.
If you wish to request a return or exchange, please contact customer service within seven days of receiving the product and ensure that the product, packaging, invoice, gifts, and all related accessories remain complete and intact.
The seven-day appreciation period is not a trial period. If the product has been opened, consumed, damaged, lost, or improperly stored by the customer, resulting in deterioration or damage, the return or exchange request may not be accepted.
If you receive an incorrect item, find missing items, notice serious damage to the outer carton, or discover product defects, please take photos as proof and contact customer service as soon as possible. We will assist with verification and follow-up arrangements.
Promotions and Discounts
The store may offer promotional campaigns, discount codes, gifts with purchase, free shipping, or other special offers from time to time.
The terms, validity period, usage rules, and restrictions of each promotion shall be subject to the relevant campaign page or official announcement. The store reserves the right to modify, suspend, terminate, or interpret any promotion at its sole discretion.
Member Information and Personal Data Protection
Customers shall provide accurate, complete, and up-to-date information when registering, placing orders, or using related services on this website.
The store will handle and protect customers’ personal information in accordance with applicable personal data protection laws and the Privacy Policy of this website.
Intellectual Property Rights
All text, images, trademarks, product designs, brand names, website layouts, and other content displayed on this website are owned by the store or legally authorized licensors.
Without prior authorization, such content may not be copied, reproduced, modified, distributed, used, or exploited for any commercial purpose.
Limitation of Liability
The store will make reasonable efforts to maintain normal website operation and accurate information. However, the store does not guarantee that the website will always be uninterrupted or error-free.
The website may be temporarily unavailable or affected due to system maintenance, equipment failure, network interruption, third-party service issues, force majeure events, or other circumstances beyond the store’s control.
Amendments to the Terms
The store reserves the right to modify, adjust, or update these Terms and Conditions at any time. Any updated version will be announced on this website and shall become effective from the date of publication.
Customers are encouraged to review these Terms and Conditions regularly to protect their rights.
Customer Service
If you have any questions regarding your order, products, shipping, returns, exchanges, or these Terms and Conditions, please contact us through the customer service channels provided on this website. We will assist you as soon as possible.
